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Whether you have a question about one of our products, need help choosing the right oil, or just want to say hello — we'd love to hear from you.

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Singapore

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Frequently Asked Questions

Pure essential oils are highly concentrated and should always be diluted with a carrier oil (such as jojoba, sweet almond, or coconut oil) before applying to the skin. Our Master Series body blends (No. 81 and No. 71) are pre-diluted and ready to use. If you're unsure about dilution ratios or which oils are suitable for topical use, feel free to reach out and we'll guide you.

Yes, we deliver island-wide within Singapore. Orders are typically dispatched within 1-2 business days and delivered within 3-5 business days via standard shipping. We'll send you a tracking link once your order ships.

We accept Visa, Mastercard, and PayNow through our secure checkout. All transactions are encrypted and processed via Stripe.

Keep your oils in a cool, dark place away from direct sunlight and heat. The amber glass bottles help protect against light degradation, but storing them in a drawer or cabinet will extend their shelf life. Most pure essential oils stay fresh for 1-3 years when stored properly, though citrus oils tend to have a shorter shelf life.

No. Aurā Botanics products are cruelty-free. We do not test on animals at any stage of product development, and we only work with suppliers who share this commitment.